SERVICES CLASSIFICATION AND DESCRIPTION

I. ECONOMIC SERVICES

This services category's broad social goals are: optimal provision of basic material needs for all individuals in society; optimal economic opportunity and income security; and optimal level of individual and collective safety. The services systems are thus geared to: nutritious food, and adequate apparel and household goods; decent housing; secure income maintenance and support for the eligible needy; provide gainful employment for all able and willing persons; and the protection of persons and property and the administration of justice.

1. BASIC NEEDS SERVICES (Emergency Food/Financial Assistance/Clothing):

Services that provide individuals or families with temporary short-term housing, food and/or emergency cash grants or loans for the provision of those services and other basic necessities of life. Meals provided to clients as a component of other services (e.g., day care) are not included in this classification.

2. HOUSING SERVICES:

Services that: (a) expand housing resources through rehabilitation of existing structures or construction of new structures, and (b) assist individuals and families to find and finance affordable and suitable long-term housing.

3. TRANSITIONAL SHELTER AND SELF-SUFFICIENCY SERVICES:

Services that provide temporary, emergency/non-emergency, low-cost living arrangements and supportive services in a supervised and semi-protected setting. Supportive services that address the transition to long-term housing are often provided. The services may include job counseling, legal assistance, ombudsmanship, personal counseling and financial management.

4. EMPLOYMENT SERVICES:

Various types of assistance that help people get jobs: Training and developing skills to obtain jobs, referrals for employment, job development with employers and vocational rehabilitation services.

5. LEGAL SERVICES:

Services that assure "equal justice under the law" and "due process of law" to those who, due to economic or social status, language or disability, might otherwise be unable to receive such services.

II. HEALTH SERVICES

This services category's broad social goal is the attainment of an optimal level of wellness for all individuals. The services systems are thus geared to the promotion and maintenance of health, treatment and, where feasible, cure of diseases, and rehabilitation of the handicapped.

6. PHYSICAL HEALTH TREATMENT, PREVENTION AND RESEARCH

Services that promote the wellness of individuals and that treat disease or other health problems. Clinic services as well as health-oriented agencies with broad health goals are classified here. Also included are services/agencies engaged in the prevention or treatment of specific diseases and/or who conduct research for the arrest or cure of those diseases.

7. MENTAL HEALTH/CRISIS INTERVENTION/COUNSELING

Services that promote mental health and that treat emotional stress or mental illness through outpatient services such as diagnosis; individual, couple and family counseling; telephone crisis intervention services; outreach services.

8. MENTAL HEALTH - RESIDENTIAL TREATMENT SERVICES

Services that provide a comprehensive, treatment-oriented living experience and a therapeutic environment- for persons requiring some type of mental health treatment, care and/or supervision. Treatment- facilities may include institutional care or group home- care.

9. MENTAL HEALTH - NONRESIDENTIAL TREATMENT SERVICES:

Services that primarily provide less than 24-hour per day care and treatment in a group or school setting design specifically for individuals with emotional or behavior problems. Activities may include diagnosis and development of treatment plans as well as actual treatment-net and care, work with significant others and post day care planning and services.

10. ALCOHOL/DRUG ABUSE TREATMENT AND SERVICES:

Services to prevent or overcome excessive use and/or dependence on various types of drugs, narcotics and/or alcohol with emphasis on diagnosis, treatment and outreach. Both residential and nonresidential services are included

11. ADULT DAY HEALTH CARE:

Services in a professionally-supervised setting for frail elderly with health needs that require continuous observation or care. The services are provided in a group setting for some portion of a 24-hour day, provide respite for the clients' caretaker and assist clients from-n premature placement in residential hospital nursing home settings.

12. HEALTH SUPPORT SERVICES:

Health-related services that facilitate comprehensive health care and/or maximum independence for individuals with health conditions. These health related services include case management-, ombudsmanship, home- health care and respite care. Typically, clients are based in non-institutional settings.

13. HEALTH EDUCATION/TRAINING:

Services that train and educate the public on health-related issues, typically with a focus on prevention (such as programs focusing on the development and maintenance of good health, e.g., nutrition, smoking), safety education and training (e.g., CPR, first aid training, training in other life-saving skills), and other health education training programs.

III.   SOCIAL/HUMAN SERVICES

This services category's broad social goal is to enable individuals to function in society at the optimal level of their capacities and potential. This involves provision of opportunities for personal development of the individual, opportunities for self-fulfillment and his or her social functioning at home, among friends and acquaintances, at work, at play, and in the larger community in general. The services systems are thus geared to preserving and strengthening individual and family life and to creating and promoting conditions conducive to personal growth, enabling individuals to lead a personally satisfying and enriching and social useful life, in harmony with family, friends, colleagues, and in peaceful co-existence with fellow human beings.

14. CHILD DAY CARE

Services that provide children with protection care and social developmental experiences under the direction of a responsible person or persons in a group setting during some portion of a 24-hour day. Auxiliary services included in this category include meals, transportation, physical education and parents' group or training sessions.

15. ADOPTION AND FOSTER CARE SERVICES:

Placement services for children to a family living situation either permanently under new legal parentage or on a temporary basis in an agency-supervised home. Services may include recruitment and screening, supervision and training, and follow-up.

16. YOUTH DEVELOPMENT SERVICES:

 Services that focus on supervised activities for children and youth groups with the purpose of building character, encouraging personal growth and developing leadership activities.

17. COMPANIONSHIP SERVICES:

Services that provide a guided interpersonal relationship experience using volunteers under supervision with the purpose of mutually enhancing the participants' emotional and social development and well-being.

18. ELDER ADULT DAY CARE/DEVELOPMENT SERVICES:

Services that provide elder adults with social development- and personal enhancement experiences in a group setting during some portion of a 24-hour day. Auxiliary services may include meals, transportation and family conferences. This category is to be distinguished from #1 I (Adult Day Health Care) which has a health care orientation.

19. ADULT DEVELOPMENTAL SERVICES:

Services that focus primarily on work with adults and adult groups in a variety of ways for physical well-being, character-building and leadership development. General recreational activities are included.

20. TUTORING SERVICES/ENGLISH LANGUAGE TRAINING/LITERACY TRAINING:

Training or tutoring in English language, basic reading, writing Or math skills.   Activities May include preparing clients to meet GED requirements.

IV. PUBLIC/SOCIETY BENEFIT:

This services category's broad social goal is the achievement of an optimal degree of assurance for the maintenance and effective and efficient delivery of human service programs as needed, and for the development of new programs- in response to current and future needs through organized social and political action. The services systems are thus geared to: the social and political mobilization of people; the development of human and material resources and organization capacity building; and the enhancement of services effectiveness.

21. ADVOCACY/PUBLIC EDUCATION:

Services to (a) promote the development or maintenance of human services by informing the general public about health and social services problems and (b) improve the knowledge and skills of personnel involved in health and social services work. Activities may include public education, social action, organizing interest groups, initiating specific community- service projects or providing specialized consultation or in-service training to professionals. (Most service providers do this type of activity on an ad hoc basis by virtue of being experts in their fields. This TOS classification applies only to agencies that have fully developed, budgeted programs with discrete service procedures in this area.)

22. INFORMATION & REFERRAL/SOCIAL SERVICE ACCESS:

Services that disseminate information about social welfare and health services and assist persons in securing needed services. (Most service providers do this type of activity on an ad hoc basis by virtue of individual client needs and expertise in their fields. This TOS classification applies only to agencies that have fully developed, budgeted programs with discrete service procedures in this area.)

23. COMMUNITY ORGANIZATION/SERVICE COORDINATION:

Services that strengthen, unify and build community spirit and increase the capacity of various community organizations to increase the quality of life for all or for a broadly-based constituency.

Services may include assuring the effective and efficient functioning of an organization's sub-units in the accomplishment of its goals and objectives. This classification also includes those agencies that provide case management to assist individuals or families in effectively utilizing a variety of services.

 (Service providers may do this type of activity on an ad hoc basis by virtue of their expertise in their fields. This TOS classification applies only to agencies that have fully developed, budgeted programs with ongoing activities in this area.)

24. VOLUNTEER SERVICES:

Services that promote and advocate voluntary action or volunteer work including recruiting, training and placement of volunteers in other organizations. (Recruitment- of volunteer workers for one's own agency is an expected component of a non-profit organization. This classification is for services that leverage volunteers for effective placement in other organizations.)